Have you ever needed to inquire about your account information after hours or when away from your computer? Not a problem — just use Telephone Banking at 1 (800) 952-2719.
Our easy-to-use phone “menu” will help you navigate through your options. When you call, be sure to have your account number(s) and your Personal Identification Number (PIN).
- You may choose a 4-digit PIN when you open an account, and you are free to change this number at any time through the “Change PIN” option within Telephone Banking. You may also call the Bookkeeping Department at (309) 662-0415 to obtain or reset a PIN.
- If you would like to utilize the “Transfer of Funds” option, it will be necessary for you to contact us beforehand at (309) 662-0411. There are a few online adjustments we must make before the first automated transfer can occur. After this is completed, you will be able to transfer funds between your accounts as often as you like, depending on funds availability.
- When calling to obtain mortgage or installment loan information, please be prepared with the last 8 digits (your borrower number) and the first 5 digits (your note number). A total of 13 digits is required.
- When calling to obtain revolving credit (overdraft protection) information, please have your borrower number (checking account) ready.
Please give us a call at the bank (309) 662-0411.